Privacy Policy

Your Privacy Matters

At FullWorks Porterville Concrete, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information as described in this policy. We will not use or share your information except as described here.

Information We Collect

We collect information that you provide directly to us, including:

• Your name, phone number, email address, and physical address
• Project details and service requests you submit through our contact forms
• Information you provide when you call or email us
• Payment information when you hire us for services

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages you visit. This helps us improve our website and understand how visitors use it.

How We Use Your Information

We use the information we collect to:

• Provide estimates and quotes for your concrete projects
• Schedule and complete your service requests
• Communicate with you about your project
• Process payments and maintain records
• Send you updates about your project status
• Improve our services and website experience
• Respond to your questions and support requests

We do not sell your personal information to third parties. We will never share your information for marketing purposes without your explicit consent.

Information Sharing

We may share your information with:

• Service providers who help us run our business (like payment processors or scheduling tools)
• Insurance companies if required for warranty or liability purposes
• Legal authorities if required by law or to protect our rights

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure servers, encryption for sensitive data, and limiting access to your information to only those employees who need it to provide services.

However, no internet transmission is completely secure. While we do our best to protect your information, we cannot guarantee absolute security.

How Long We Keep Your Information

We keep your personal information only as long as necessary to provide services and comply with legal obligations. This typically includes:

• Customer records for active and completed projects
• Financial records as required by tax and business laws
• Warranty and service records for the duration of any warranties

After this period, we securely delete or anonymize your information.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to your information if it is inaccurate
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time
• Ask questions about how we use your information

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If we make significant changes, we will notify you by email or through a notice on our website.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us: